There are 3 kinds of individual insurance claim, including Insurance Claim,
Survival Benefits Payment, and Maturity Benefits Payment.
Just follow the steps listed below based on your requirement.
It is easy to make your individual insurance claim
Survival Benefits Payment, and Maturity Benefits Payment.
Just follow the steps listed below based on your requirement.
It is easy to make your individual insurance claim
Insurance Claim
Step 1 :
NOTIFY US OF YOUR CLAIM
Approach your Financial Advisor or via phone/email/facebook below for claim service, within 30 days from the event of occurrence.
Step 2 :
FILL OUT INSURANCE CLAIM FORM
Fill out the insurance claim form provided by your Financial Advisor or downloaded from our website, and provide all required documents for your claim.
Step 3 :
SUBMIT
Submit completed forms with supporting documents to our address or via your Financial Advisor.
Survival Benefits Payment
AUTOMATIC PAYMENT
After the survival surveys and payment information check from Titan Stone Life via email or call, Titan Stone Life will remit the survival benefits and attach the bank slip for your reference.
Maturity Benefits Payment
Step 1 :
FILL OUT THE APPLICATION FORM
Titan Stone Life will notify our customer one month before maturity date, to fill out the application form for maturity benefits of the policy, with the assistance from your Financial Advisor or our service center via phone/email/Facebook below.
Step 2 :
POLICY MATURED AND PAYMENT COMPLETE
Titan Stone Life will remit the maturity benefits on maturity date and attach the bank slip for your reference, and the policy will be terminated on same policy maturity date.
FQA
Product: Shining Life
Q1:
When can I get my Survival Benefits of 5% of Sum Insured?
A:
The Survival Benefits of 5% of Sum Insured can be taken back every 2 years.
The Survival Benefits of 5% of Sum Insured can be taken back every 2 years.
Q2:
What does accident and non-accident refer to?
A:
1. Accident: means one or a series of objective events which occur(s) as a result of an external object or an external force, and also meet all the following requirement:
a. They must be unexpected and unintentional by the Life Insured
b. They must be the sole and direct cause of the death or injury of the Life Insured.
1. Accident: means one or a series of objective events which occur(s) as a result of an external object or an external force, and also meet all the following requirement:
a. They must be unexpected and unintentional by the Life Insured
b. They must be the sole and direct cause of the death or injury of the Life Insured.
Product: Lovely Family
Q1:
Under what circumstances will the Lovely Family insurance cover the claim? How much is the claim?
A:
If the Life Insured dies or suffers from Total and Permanent Disability, when the Policy is still in force:
1. 100% (one hundred percent) of Sum Insured of the year is payable upon death.
2. 130% (one hundred and thirty percent) of Sum Insured of the year is payable upon Total and Permanent Disability being claimed.
If the Life Insured dies or suffers from Total and Permanent Disability, when the Policy is still in force:
1. 100% (one hundred percent) of Sum Insured of the year is payable upon death.
2. 130% (one hundred and thirty percent) of Sum Insured of the year is payable upon Total and Permanent Disability being claimed.
Q2:
If one arm and one leg are disabled, will I get the benefits of the Lovely Family insurance?
A:
If the Life Insured has one arm and one leg completely missing or permanently disabled, the Life Insured can get a claim of 130% of Sum Insured of the year.
If the Life Insured has one arm and one leg completely missing or permanently disabled, the Life Insured can get a claim of 130% of Sum Insured of the year.
Q3:
Will I receive Maturity Benefits from Lovely Family insurance?
A:
Lovely Family is death insurance, where Life Insured spends low insurance premiums to protect the family. The insurance benefits will be paid in the event of death or total and permanent disability of Life Insured, but no maturity benefits are applicable here.
Lovely Family is death insurance, where Life Insured spends low insurance premiums to protect the family. The insurance benefits will be paid in the event of death or total and permanent disability of Life Insured, but no maturity benefits are applicable here.
Q4:
If I am hospitalized or undergo a surgery, will Lovely Family insurance cover?
A:
Lovely Family is death insurance, where Life Insured spends low insurance premiums to protect the family. The insurance benefits will be paid in the event of death or total and permanent disability of Life Insured, but no hospitalization benefits or surgery benefits are applicable here.
Lovely Family is death insurance, where Life Insured spends low insurance premiums to protect the family. The insurance benefits will be paid in the event of death or total and permanent disability of Life Insured, but no hospitalization benefits or surgery benefits are applicable here.
